The procedure for changing suppliers is short and simple and requires no technical intervention in the meter installed in your home or business. All you need to do is sign a supply agreement with HERON and submit the necessary documents according to your client category. Below you will find all available options for submitting your application.
Call 18228 and select option “1”.
You will be asked to provide the details of your supply connection for filling out the application / agreement for natural gas supply.
You will be informed about the documents you need to submit.
The application / agreement will be sent via courier to your preferred address.
You will have to sign the relevant fields of the application / agreement and return it to the courier.
Don’t forget to provide the requested documents.
Your application will be processed by the competent department of HERON and your request for change of supplier will be forwarded to the Gas Distribution Company (EDA in Greek).
Once the Gas Distribution Company approves your request, you will receive a notification SMS/email.