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PERSONAL DATA PROTECTION POLICY

COOKIES POLICY

PERSONAL DATA PROTECTION POLICY

Cookies Policy Information

At www.heron.gr we use cookies in order to improve your experience on our site. The use of cookies helps us improve the site’s functions, and makes our browsing and your browsing choices easier. Therefore, we can provide you with customized content and ads based on your interests and needs. Additionally, cookies are used in order to analyze the traffic of our site and identify any problematic pages that need improvement. Our goal is to improve our site so that we can constantly provide better services and experience while our users visit our website.

The primary goal of www.heron.gr is to protect the website’s visitor’s privacy; to this end, our organization follows a strict policy. We suggest that you take some time to read this policy in order to understand the type of cookies we use, the information we collect using cookies and how this information is used. By using our website, you agree to the use of cookies in accordance with this policy.

What are Cookies?

“Cookies” are small text files that a website places on the user’s computer (usually in a web browser such as Chrome, Opera, Mozilla Firefox, Edge, etc.), so that each time users connect to our website, the website recovers previously inserted information and provides users with the relevant services. A typical example of such information includes the user’s preferences on a website, as indicated by the user’s choices on that certain website (e.g. selection of specific “buttons”, searches, ads, etc.).

General information on Cookies classification

There are two types of cookies:

  • Technical cookies: these cookies are essential for the proper functioning of a website and for the user’s browsing experience on that website. Without these cookies, users may not be able to effectively display webpages or to use certain services.
  • Profiling Cookies: these cookies are used in to generate user profiles in order to provide advertising content according to the user’s browsing preferences.

Cookies, either “technical” or “profiling” cookies, may also be classified as:

  • “Session” cookies, which are deleted immediately upon closing the browser
  • “Permanent” cookies, which remain on the browser for a certain amount of time. These cookies are used, for example, in order to identify a device that connects to a website, facilitating the user’s identification procedures.
  • “Proprietary” cookies, which are created and managed directly by the operator of the site on which the user is browsing
  • “Third party” cookies, which are created and managed by parties other than the operator of the site on which the user is browsing.

Our website uses “technical” cookies, and especially the following cookie types:

1. Proprietary cookies, session cookies or permanent cookies, which are necessary to browse the website as well as for purposes of internal security and systems management.

2. Third party cookies, permanent cookies used by the Website in order to provide statistical information to Google Analytics, through which the Company may perform a statistical analysis of access/visits to the Website. The cookies that are used serve statistical purposes exclusively and collect information in an aggregate form. By using two cookie types, i.e. permanent cookies and session cookies (which are deleted upon closing the browser), Google Analytics also stores a log with the hours of entering and leaving the website. . You may prevent Google from collecting data through the use of cookies and from processing your personal data, by downloading and installing the plugin for the browser from the following address: http://tools.google.com/dlpage/gaoptout.

You may choose which cookies to give your consent to by clicking here. In the case of third-party cookies, users provide or refuse to provide their consent directly to the owner of that cookie, to which the Company simply refers:  most third-party cookies on the site can be disabled by the users in their own browser or by visiting the websites of their service providers directly, using the links listed in the table below. In any case, we note that disabling cookies may affect your ability to use the site and / or make the most of all available features and services.

More specific classification of Cookies according to their function:

1. Necessary cookies

These cookies allow the site’s basic features, such as browsing and accessing secure areas of the site, adding products to the cart and completing purchases. Necessary cookies are required for the site’s proper function and in order to serve the purpose of the user’s visit (e.g. completing a purchase).

2. Functionality cookies

These cookies are used for the proper and smooth functioning of the page and allow the website to “memorize” the user’s options, in order to provide improved and customized features according to his/ her needs and interests. This category also includes cookies with information, such as shopping cart, as well as information on safe browsing.

3. Performance cookies

These cookies help us understand how visitors use and interact with various pages, by collecting and reporting anonymous information.

By using the above cookies, we are able to identify if users are having trouble and if a page needs improvement. These cookies  are used for useful reports on how to improve the overall performance of our site. 

4. Targeting / Advertising cookies

These cookies are used to provide users content that best fits the user’s needs and interests. They may be used to send targeted advertising or personalized offers to the user. They also help us measure the performance of advertising campaigns.

How to check cookies

Most internet web browsers provide you with the opportunity to define whether you wish the use of cookies or not. The following pages provide instructions on how to set cookies in the most popular web browsers: 

http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies

http://support.mozilla.com/en-US/kb/Cookies

http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647

https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US 

The Detailed Cookie Table is available at www.heron.gr

ALL THE RESULTS
QUESTION 01
How helpful was the information on the topics you were interested in?
QUESTION 02
Have you found all the information you need?
QUESTION 03
How easily did you find all the information they needed?
QUESTION 04
Would you say that your impressions of the whole HERON web site are good enough?
QUESTION 05
Is there anything else you would like to have on the site but you haven't found it?